Shipping Policy
Last updated: 6,6, 2024
Shipping Policy
Thank you for shopping with Infinitus Records. We aim to offer a seamless shopping experience, and part of that is providing clear and transparent shipping information. Below you will find details regarding our shipping methods, costs, delivery times, and more.
Shipping Methods and Costs
Standard Shipping: Delivery within 7-14 business days. Cost: $8.00 + $3.00 each additional item
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Confirmation and Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number(s). The tracking number will be active within 24 hours.
International Shipping
We currently do not ship outside the United States. We are working on expanding our services and will update our policy when international shipping becomes available.
Shipping Restrictions
We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. Territories. Please provide a physical address for shipping.
Damages and Lost Packages
Infinitus Records is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns and Exchanges
Our return policy provides detailed instructions on how to return your items and any associated costs. Please visit our Returns & Refunds page for more information.
Contact Us
If you have any questions about our shipping policy, please contact us:
Email: contact@infinitusrecords.com
We are committed to providing you with excellent customer service and ensuring that your shopping experience is enjoyable.